Moon Crest Tech Privacy Policy

1. Information you give us

When you fill out our contact form, we collect your name, email, phone number, business name, and your message.

When you try our AI chat or phone demo, we collect what you type or say. Phone calls with our AI helper may be recorded and turned into text. Please don't share private or sensitive information in the demo.

2. Information we collect automatically

When you visit our website, we collect basic information about your visit. This includes the pages you view, what you click, your device and browser type, and your general location (like your city). We use Google Analytics and Microsoft Clarity for this. Microsoft Clarity may record how you move and click on a page so we can make the site easier to use. These tools use cookies and similar technology.

3. How we use your information

• To reply to you and set up your free call
• To provide and improve our services
• To send you messages you asked for, like replies, reminders, and updates
• To understand how people use our website and make it better
• To keep our website safe and follow the law

4. Text messages (SMS)

If you give us your phone number and agree to receive texts, we may text you about your inquiry, appointments, and our services. Message frequency varies. Message and data rates may apply. Reply STOP to stop at any time. Reply HELP for help. Agreeing to receive texts is not required to buy anything from us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. Everything in the section below about sharing excludes this information.

5. Who we share information with

We do not sell your personal information. We only share it with:

• Service providers that help us run our business, such as GoHighLevel (our CRM, forms, messaging, and AI chat and phone tools), our website hosting provider, Google (Google Analytics), and Microsoft (Microsoft Clarity). They may only use your information to provide services to us.
• The law, when we must share it to follow the law or protect our rights, our users, or others.
• A new owner, if Moon Crest Tech is ever sold or merged. Your information would stay protected by this policy.

6. Information we handle for our clients

When we build tools for a business, we may store their customers' information on their behalf. We only use it to provide our services to that business. If a client cancels, we send them a copy of their data and then delete it from our systems, as described in our Terms of Service.

7. How long we keep information

We keep your information only as long as we need it for the reasons in this policy, or as long as the law requires. After that, we delete it.

8. Your choices

• Emails: use the unsubscribe link in any email.
• Texts: reply STOP.
• Cookies: you can block or delete cookies in your browser settings. Some parts of the site may not work as well.
• Your information: you can ask us to see, correct, or delete the information we have about you. Depending on where you live, you may have more rights under your state's privacy law. Email us and we'll help.

9. Keeping information safe

We use reasonable steps to protect your information. No website or system is 100% secure, so we can't promise perfect security.

10. Children

Our website and services are for businesses. They are not meant for children under 16, and we don't knowingly collect information from them.

11. Links to other websites

Our website links to other sites, like the research sources we quote. We're not responsible for how those sites handle your information.

12. Changes to this policy

We may update this policy from time to time. When we do, we'll change the "Last updated" date at the top.

13. Contact us

Moon Crest Tech, Cherry Hill, NJ
Email: support@mooncresttech.com
Phone: (305) 490-8901